Terms and conditions
Terms and Conditions for Individuals and Corporate Clients
1. Participation and Health
The offerings of “Soul & Bodywork” -such as yoga courses, individual sessions, and massages in Mandelbachtal and surrounding areas are open to everyone, regardless of age or physical condition. Each participant is responsible for their well-being. If there are health concerns, we recommend consulting a physician in advance.
2. Registration and Payment
Registration for courses, individual sessions, massages, corporate programs, and retreats is binding, and payment secures your reserved spot. Unfortunately, refunds are not possible for cancellations or no-shows.
3. No Right of Withdrawal for Fixed Appointments
For booked courses, massages, individual sessions, corporate programs, and retreats, there is no legal right of withdrawal (§ 312g Abs. 2 No. 9 BGB).
4. Right of Withdrawal for Online Vouchers
For vouchers purchased through our website, a 14-day right of withdrawal applies, provided the voucher has not been redeemed.
5. Voucher Validity
Vouchers are valid for one year from the date of purchase and are non-extendable.
6. Late Arrivals
Late arrivals shorten the reserved time, and unfortunately, no extra time can be made up. Please plan a few extra minutes for your arrival or preparation.
7. Mobile Phones
To maintain a peaceful atmosphere, we kindly ask that mobile phones are not brought into the course room. For individual and private sessions, please turn off your mobile phone in advance.
8. Use of Organic Oils, Scents, and Incense
Only organic and sustainable products are used in all courses, sessions, and massages, including essential oils, massage oils, scents, and incense. Please inform us in advance if you have any allergies or sensitivities to specific substances.
9. Responsibility for Home Visits and External Locations
For home visits or sessions at locations provided by participants, the responsibility for a suitable and safe environment lies with the participant. This also applies to corporate programs held on company premises.
10. Use of Rented Spaces
“Soul & Bodywork” regularly offers courses and individual sessions in rented spaces. Although these spaces are used by “Soul & Bodywork”, the landlord of these spaces accepts no liability. Participants engage at their own responsibility.
Terms and Conditions for retreats
Own Retreats
For retreats organized by “Soul & Bodywork”, the above conditions apply. Participants are responsible for their own travel arrangements and personal belongings.
Third-Party Retreats
For retreats organized by third parties, the terms and conditions of the organizer apply. “Soul & Bodywork” is responsible only for the booked services and assumes no liability for organization, accommodation, or catering.
Liability Disclaimer
1. Medical Responsibility
“Soul & Bodywork” does not replace medical treatments. All offerings serve general health promotion.
2. Self-Responsibility
All participants are responsible for their own well-being.
3. Physical Injuries
“Soul & Bodywork” assumes no liability for any injuries or health impairments that may occur during or after participation in the offered services. Participants are responsible for their own well-being and are encouraged to follow all instructions carefully.
4. Damage to Personal Property
“Soul & Bodywork” is not liable for the loss or damage of personal belongings during courses, sessions, and retreats.
5. Corporate Program Liability
“Soul & Bodywork” is not liable for any damage to company or employee property during sessions. Participation is at the responsibility of both the participants and the company.
